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FAQ

Placas Base

Why did the screen stop at 'Windows is shutting down' or become black when I restarted the computer

This problem occurs because the system incorrectly sends certain nonmaskable interrupts. When there are more than 8 logical processors that are available, some logical processors do not receive the nonmaskable interrupt that instructs the computer to restart. You can fix this issue by downloading the hotfix file from the Microsoft website and executing it.
PC de escritorio

What is the HDMI version?

The HDMI version is 1.4a.
Placas Base

Why can't I use STR Suspend to RAM function?
To use STR function, please make sure that
1. Your OS should be in ACPI mode instead of APM mode.
2. The JP7 on M/B should be set to be closed.
3. Enter BIOS setup, go to "Power Management Setup," set "ACPI Sleep Type" to be "S3."
Placas Base

How come the optical drive drops when installing one optical drive and one hard drive on Marvell^® 88SE9172 SATA ports at same time.

Due to the limitation of Marvell^® 88SE9172 chip, it only supports 2 optical drives or 2 hard drives at same time.
Placas Base

What is the AGP speed?

AGP speed is 4x.

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How to find model name / serial number

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How to find model name / serial number

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